Interpreting the non-verbal signals of others is key to effective communication and relationship building. Pay attention to facial expressions, tone of voice, posture, and gestures to gauge comfort, interest, or reservation in meetings and conversations. For example, a colleague leaning in and nodding likely signals agreement or interest, while avoiding eye contact or turning away may indicate discomfort or disagreement. Being attuned to these cues allows you to adapt your communication style, address concerns proactively, and foster a more collaborative environment. Mastering this skill can prevent misunderstandings and help you respond appropriately in even the most nuanced professional situations.
Class Sessions
1- The Foundations of Personal Branding in The Workplace
2- Grooming Habits for Executive Presence (Hair, Attire, Hygiene)
3- Avoiding Common Image Pitfalls & Projecting Authority
4- Dress Codes Essentials (Formal, Business Casual, Smart Casual)
5- Wardrobe Building for Impact and Versatility
6- Accessorising for Professionalism and Influence
7- Greetings, Introductions, and First Impressions
8- E-Mail, Phone & Digital Etiquette for Professionals
9- Professional Courtesy in Meetings and Networking Events
10- Verbal Communication Skills for Executives
11- Listening Actively and Responding Effectively
12- Building Rapport and Influence through Conversation
13- Boardroom Etiquette and Decision Making
14- Managing Hierarchy and Respecting Authority
15- Assertive yet Respectful Disagreement and Negotiation
16- Navigating Multicultural Workplaces and Clients
17- Key Cultural Do’s and Don’ts for Global Business
18- Diplomatic Communication Across Borders
19- Professional Table Manners and Dining Protocols
20- Hosting and Being a Gracious Guest
21- Handling Tricky Situations (Toasts, Dietary Restrictions, Utensils)
22- Body Language Basics for Confidence and Approachability
23- Reading Cues from Others in Professional Settings
24- Mastering Presence in Virtual and In-Person Meetings