E-Mail, Phone & Digital Etiquette for Professionals
In today’s workplace, digital communication is as important as face-to-face interaction. Good digital etiquette builds your reputation as a responsive, considerate professional and maintains positive relationships with clients, colleagues, and stakeholders across all communication channels.
Study Duration
5 Min
In today’s workplace, digital communication is as important as face-to-face interaction. Professional e-mail etiquette includes clear subject lines, concise messaging, and respectful salutations. Always check spelling and grammar before hitting send, and respond to messages in a timely manner. On phone calls, answer with a polite greeting, listen actively, and never interrupt. For video meetings, dress appropriately, ensure your background is tidy, and mute yourself when not speaking. Good digital etiquette builds your reputation as a responsive, considerate professional and maintains positive relationships with clients, colleagues, and stakeholders across all communication channels.
Text Lessons
#1
The Foundations of Personal Branding in The Workplace
#2
Grooming Habits for Executive Presence (Hair, Attire, Hygiene)
#3
Avoiding Common Image Pitfalls & Projecting Authority
#4
Dress Codes Essentials (Formal, Business Casual, Smart Casual)
#5
Wardrobe Building for Impact and Versatility
#6
Accessorising for Professionalism and Influence
#7
Greetings, Introductions, and First Impressions
#8
E-Mail, Phone & Digital Etiquette for Professionals
#9
Professional Courtesy in Meetings and Networking Events
#10
Verbal Communication Skills for Executives
#11
Listening Actively and Responding Effectively
#12
Building Rapport and Influence through Conversation
#13
Boardroom Etiquette and Decision Making
#14
Managing Hierarchy and Respecting Authority
#15
Assertive yet Respectful Disagreement and Negotiation
#16
Navigating Multicultural Workplaces and Clients
#17
Key Cultural Do’s and Don’ts for Global Business
#18
Diplomatic Communication Across Borders
#19
Professional Table Manners and Dining Protocols
#20
Hosting and Being a Gracious Guest
#21
Handling Tricky Situations (Toasts, Dietary Restrictions, Utensils)
#22
Body Language Basics for Confidence and Approachability
#23
Reading Cues from Others in Professional Settings
#24
Mastering Presence in Virtual and In-Person Meetings
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