Disagreement and negotiation are inevitable in professional environments, but handling them with assertiveness and respect sets you apart as a leader. When you disagree; focus on the issue, not the person. Use objective language, present alternatives, and explain your reasoning calmly. Active listening and empathy are critical, as they demonstrate that you value all perspectives. In negotiation, aim for win-win solutions that benefit the group and build stronger professional relationships. Avoid aggressive tactics; assertiveness means standing by your point of view with clarity and confidence, while remaining open to compromise. Practicing this approach ensures robust discussions, innovation, and lasting influence in boardroom settings.
Class Sessions
1- The Foundations of Personal Branding in The Workplace
2- Grooming Habits for Executive Presence (Hair, Attire, Hygiene)
3- Avoiding Common Image Pitfalls & Projecting Authority
4- Dress Codes Essentials (Formal, Business Casual, Smart Casual)
5- Wardrobe Building for Impact and Versatility
6- Accessorising for Professionalism and Influence
7- Greetings, Introductions, and First Impressions
8- E-Mail, Phone & Digital Etiquette for Professionals
9- Professional Courtesy in Meetings and Networking Events
10- Verbal Communication Skills for Executives
11- Listening Actively and Responding Effectively
12- Building Rapport and Influence through Conversation
13- Boardroom Etiquette and Decision Making
14- Managing Hierarchy and Respecting Authority
15- Assertive yet Respectful Disagreement and Negotiation
16- Navigating Multicultural Workplaces and Clients
17- Key Cultural Do’s and Don’ts for Global Business
18- Diplomatic Communication Across Borders
19- Professional Table Manners and Dining Protocols
20- Hosting and Being a Gracious Guest
21- Handling Tricky Situations (Toasts, Dietary Restrictions, Utensils)
22- Body Language Basics for Confidence and Approachability
23- Reading Cues from Others in Professional Settings
24- Mastering Presence in Virtual and In-Person Meetings